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My Device Is Not Seen On EloView 3.0

Devices that have version 5.000.032.0071+p or greater will have a setting on the device that must be turned ON of OFF to communicate with the corresponding Elo View.

  1. To verify the Elo View Setting, follow the steps below.
  2. Press and release the Home & Power buttons simultaneously on the back of the device.
  3. A locked screen will be displayed, tap on the lock icon
  4. Type 0D0g and press enter.
  5. Tap on the Hamburger Menu in the upper right corner of the screen.
  6. Tap the Admin Icon.
  7. Type 1elo and press enter.
  8. Tap Elo Settings
  9. On the Elo Settings screen, if using Elo View 3.0 make sure the "Switch To Elo View 4" setting is set to OFF.

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  1. Darel Godfrey

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