Completing a Return without a Receipt for Store Credit

Please watch the following video, or read the content below for a step-by-step guide on how to perform a return transaction without a receipt for store credit. 

(There is also a PDF version of this guide attached to this page for your convenience.)

1. First, scan or enter the product(s) being returned.
2. Next, enter the customer by using the “Add Customer” button.
3. Tap on the “Menu” button in the top-right corner. Tap on “Return Without Receipt”.
4. The screen is now changed to refund mode. Tap on the “Refund” button to move on with the transaction.
5. Select the “Store Credit” tender type.
6. Enter the amount or use the blue quick key. If a partial amount is added in store credit, another tender type can also be used to complete the transaction.
7. Select a receipt option to complete the transaction.

YOU’RE DONE!

There is also a PDF version of this guide attached to this page for your convenience.